
Leak Location
We isolate the gas supply, then trace the escape along the line and its joints, so the repair targets the exact fitting at fault rather than the whole pipe run.
A gas smell means leave first and ask questions later, and Chermside Plumber answers those calls at any hour: we're available 24/7, QBCC licensed for gasfitting, and every job is done by a licensed plumber.
If we're late, $100 comes off your bill

If you're not sure what you're dealing with, the Chermside home page sets out the full range of emergency and everyday services we cover.
Follow these steps first, in the sequence below:
Never go back inside to search for the source yourself, and never cover the smell with air freshener or rags and treat the problem as handled.

Take everyone with you, including pets, and don't stop to pack.

No light switches, no power points, no phones indoors, and no flames of any kind.

If it isn't, leave it and go.

Tell us what you can smell and where, and we'll talk you through what happens next.
$0 call-out fees, available 24/7, and same-day where we can.

Most gas leaks we attend trace back to one of four things, listed here from the simplest fix to the biggest job:
at a cooktop, heater or bayonet point, usually the quickest and simplest repair of the set.
on a movable appliance, common where a heater gets shifted each winter and the flex line ages with it.
in older pipework, especially where fittings have been patched rather than renewed over the years.
, where shifting ground has sheared a joint and gas is escaping into the soil outside.

There are a few things worth noticing once you're safely out the door:
Near the meter, near a particular appliance or strongest outside all tell us a lot before we arrive.
along the line of a buried gas pipe, which often marks an underground escape.
from the meter box without opening it or touching anything.
Don't open appliance panels, don't disconnect anything and don't test connections with soapy water. Every one of those jobs is ours, under our gasfitting licence.

Call the moment you smell gas, whatever the hour. We're available 24/7, and there's no extra charge for nights, weekends or public holidays, so a 2am Sunday call costs the same call-out as a Tuesday morning one.
If the smell is faint and only near the cooktop, it can sometimes wait for a booked visit, but we'd rather hear from you tonight and say so than hear about a fire tomorrow.
The work runs in a set order once we're on site, and each part of it is its own job:

We isolate the gas supply, then trace the escape along the line and its joints, so the repair targets the exact fitting at fault rather than the whole pipe run.

Cooktops, heaters and hot water units get checked for leaking connections, worn hoses and faulty valves, with parts replaced and the appliance relit and tested before we leave it running.

Corroded or damaged pipework is cut out and renewed in compliant materials, pressure tested along its whole length, and signed off so the gas line is safe to use again.

Where a repair changes a gas installation, we complete the QBCC paperwork the law requires, lodge what must be lodged, and hand you the records that prove the work meets Queensland safety requirements.

This suburb's plumbing history shapes its gas calls in three ways:
State soil mapping puts reactive clay across the suburb, and it swells with the wet months and shrinks through the dry, dragging old joints out of line. An underground gas line laid decades ago off Settlement Road can shear a fitting without any help from a shovel.
The apartment towers around the regional shopping centre fitted out stack after stack of kitchens from single supplier orders, so one weak connection or hose can turn up in home after home until the batch is replaced.
Tenanted postwar houses on the older streets often carry pipework patched across generations rather than renewed, and a repair that once held can weep years later.

These four turn up again and again on gas calls, and each one has a straightforward fix:
That sulphur smell is odorant added to gas so leaks announce themselves; if it reaches your nose indoors, treat it as real, leave, and let us confirm it from there.
A faint hiss beside a meter, cylinder or pipe run usually means gas is escaping under pressure, which we treat as urgent and we shut the supply down before repairing it.
Unexplained dead grass or an outdoor smell often marks an underground leak where reactive clay has shifted a joint; we locate the break and renew the damaged section of line.
A pilot that will not stay lit can mean a failing thermocouple or a small leak upstream of it; we test the appliance and the line feeding it before quoting.

Gas escaping under a house or inside a wall carries fire risk, raises your bill and steals sleep, so a fast, licensed, properly certified fix matters for three reasons:
Any escape near a flame source, a hot water unit or an electrical fitting is a hazard that only gets worse while it waits. We make the line safe before we do anything else.
A slow leak is billed gas you never use, and it doesn't stop because the smell faded. Finding and fixing it ends the waste on the spot.
Gas work in Queensland carries certification obligations, and a repair done without them can stall a sale, a lease or an insurance claim later. Ours never does.

Call (07) 3067 4272 and walk us through what's going on in Chermside. A couple of quick questions help us bring the right parts the first time.

You see flat-rate pricing with no hidden fees before the work begins. Say yes and we start.

We shut the gas off at the meter or cylinder, ventilate the space, and track the escape with a pressure test before any repair starts, then quote the exact fix.

Card or EFTPOS on site once the job's finished, or ask about Fix now, pay later.

Gas work is one job where the licence matters more than most, and ours covers both the plumbing and the gasfitting classes.
Every Chermside job comes with $0 call-out fees, and there's no extra cost for nights, weekends or public holidays.

We stand behind the work with our Fix-It-or-It's-Free guarantee (T&Cs apply), and if we're late, $100 comes off your bill.
Under QBCC No: 15024607, every job is done by a licensed plumber, and our labour carries a lifetime labour warranty.
We're licensed and insured, locally owned and operated, with flat-rate pricing.

We take gas calls across the neighbouring suburbs too: Aspley, Geebung, Wavell Heights, Kedron and Stafford, along with every unit block and postwar house in between. Wherever the smell is, the same licensed gas fitters and the same flat-rate pricing turn up.

Call (07) 3067 4272 and tell us what's going on. We're available 24/7, every job in Chermside comes with $0 call-out fees and flat-rate pricing, and the work is done under QBCC No: 15024607, with same-day where we can.
If it turns out to be water, not gas, the emergency plumbing overview maps every urgent call we take.
Yes: any gas smell indoors or near a meter is treated as urgent, so leave the property, and we attend at any hour, day or night, 7 days a week.
No: never bring a flame anywhere near gas, and please don't hunt for the leak yourself, because the safest check is leaving the property and letting our licensed gas fitters find it.
No, the public water and sewer mains are Urban Utilities' responsibility, while the owner looks after any gas pipework past the connection point, so repairs for gas leaks on the property come to us.
It can, because the reactive clay soils found throughout Chermside shift with the seasons and move old joints, and patched lines in tenanted postwar homes are exactly where we find these faults.
Where the work changes your gas installation, Queensland law requires the records that go with it, and we prepare and hand over everything a landlord, agent or insurer will ask to see.
Call (07) 3067 4272 from outside the property, describe the smell and where it's strongest, and we'll set the visit; we come any hour with $0 call-out fees and no extra charge for nights, weekends or public holidays.